Richard AveryMay 30, 20202 min readGetting better, together.Well done to the community for the way we’ve handled the disruption in services in recent months. We’ve all been impacted in one way or...
Richard AveryFeb 9, 20201 min readWhat job is being done?If we’re buying something, either a service or a product, then we’re buying something to do a job. What is it? Seriously. When you buy...
Richard AveryFeb 8, 20201 min readNever underestimate culture Just how free are out thoughts? We can't simply choose not to think, and we can't control what our next thought is. Culture has a lot to...